Política de envío

Thank you for shopping with OAT ART STUDIO! All orders ship from our Canadian warehouse.

Processing Time

Orders are processed within 1–2 business days, excluding weekends and public holidays.

Once your order ships, you’ll receive a shipping confirmation email with tracking details. If there is a delay or an issue with your order, we’ll notify you promptly.

Standard Shipping

Canada

  • Free standard shipping on orders of CAD $89 or more.

  • For orders below CAD $89, shipping rates are calculated at checkout.

  • Estimated transit time: 2–7 business days after dispatch.

United States

  • Free standard international shipping on orders of USD $159 or more.

  • For orders below USD $159, shipping rates are calculated at checkout.

  • Estimated transit time: 4–10 business days after dispatch.

Free Express Shipping

Canada

  • Free express shipping on orders of CAD $150 or more.

  • Estimated transit time: 2 business days after dispatch, where available.

United States

  • Free express international shipping on orders of USD $210 or more.

  • Estimated transit times are shown at checkout.

Express service availability depends on the delivery address. Available shipping options will be displayed at checkout.

Free Shipping Eligibility

Free shipping thresholds are based on the order subtotal after discounts and before taxes and shipping charges.

Delivery Estimates

Shipping times are estimates and do not include the 1–2 business day processing period. Delivery may take longer during holidays or due to carrier delays, weather conditions, or customs processing. Delivery dates are not guaranteed.

Order Tracking

Once your order ships, you’ll receive an email with tracking information. Please allow time for the carrier to update the tracking status after receiving your package.

Customs, Duties & Taxes

Orders shipped outside Canada may be subject to import duties, taxes, customs clearance fees, or carrier brokerage fees. Unless these charges are collected at checkout or expressly included in your order total, they are the customer’s responsibility.

Free shipping covers shipping charges only and does not include these additional fees.

Lost or Delayed Packages

If your package is lost or significantly delayed, please contact us using the contact information on our website. We’ll work with the carrier to investigate and help resolve the issue.